BOOSPA Help Center

Frequently Asked Questions

Find answers to the most frequently asked questions on these topics:

Part search
Orders
My account
Payments
Delivery
Invoices
Returns
Spa

Contact Us by Email

Fill out the online form for any inquiries regarding:

Spare part search
Product information
A cover
A quote
Or any other request

One of our experts will contact you as soon as possible. To better process your request, please provide as much information as possible and attach photos if necessary.

Contact Us by Phone (french time)

Monday to Thursday:

from 8:30 AM to 6:00 PM

Friday:

from 9:00 AM to 5:00 PM

At this number: +33 2 53 35 41 49

Longer wait times may be experienced during peak season. In such cases, we recommend submitting online inquiries.

Our Services

On-site or remote assistance for:

Diagnosing a malfunction
Spa repair

SPA Quote Request

Do you have a current or future spa project? Interested in one of our models?

Free quote within 24 hours

Visit Us

Visit us at our only store located in Carquefou, near Nantes (France).

Boospa Bot: Simpler and Faster

Discover Boospa Bot! Your new trusted companion, always ready to answer all your questions. Whether you need to track an order, manage a product return, or search for a spare part for your spa, Boospa Bot is here to help.

And if, by any chance, it doesn't know how to respond (because, let's be honest, even robots can have memory lapses), a human advisor will get back to you as soon as possible.

PS: You can ask it all your questions at any time by clicking on the green bubble at the bottom right of your screen.